Skip Navigation Website Accessibility

Sewing Machine Repair Services

Baby Lock Genuine Collection Quilting Kit



Is your machine skipping stitches or needing lubrication? We're here to help! Urban Spools offers in-house machine repairs on most brands of machines, including antique sewing machines. We are an Authorized Baby Lock full-service center with over 16+ years of repair service for Baby Lock. We are able to help with all warranty and gold standard repairs and maintenance.

All machines must have a diagnostic to access what all needs to be done to bring it back into working order. Diagnostic fees are:


  • $20 for sewing machines
  • $30 for embroidery and sergers
  • $99 for multi-needle machines
  • $40 for a deep diagnostic (not common)

We are able to provide general maintenance on other brands but are limited on electronic repairs for computer machines including Bernina, Viking, Pfaff, Janome, Singer due to the inability to get parts.

Prepping Your Machine for Repair

When you bring your machine in for repair, please bring the following items:

  • Power Cord
  • Foot Control
  • Presser foot in place (either zig zag or straight stitch foot)
  • Bobbin in place
  • Thread in place
  • For embroidery machines:
    • Embroidery foot
    • Embroidery unit
    • Embroidery hoop (ideal: 4x4 or 5x7)

Additional Services

In addition to machine repair, our Tech is able to help with other common technical tasks machine users often face, such as:

  • Threading your machine (including sergers)
  • Adjusting tensions based on specific thread and fabric

Maching Quilting Services Online Submission - Click to Set Up Your Online Order

Maching Quilting Services Online Submission - Click to Set Up Your Online Order