Sewing Machine Repair Services
Is your machine skipping stitches or needing lubrication? We're here to help! Urban Spools offers in-house machine repairs on most brands of machines, including antique sewing machines. We are an Authorized Baby Lock full-service center with over 16+ years of repair service for Baby Lock. We are able to help with all warranty and gold standard repairs and maintenance.
All machines must have a diagnostic to access what all needs to be done to bring it back into working order. Diagnostic fees are:
- $20 for sewing machines
- $30 for embroidery and sergers
- $99 for multi-needle machines
- $40 for a deep diagnostic (not common)
We are able to provide general maintenance on other brands but are limited on electronic repairs for computer machines including Bernina, Viking, Pfaff, Janome, Singer due to the inability to get parts.
Prepping Your Machine for Repair
When you bring your machine in for repair, please bring the following items:
- Power Cord
- Foot Control
- Presser foot in place (either zig zag or straight stitch foot)
- Bobbin in place
- Thread in place
- For embroidery machines:
- Embroidery foot
- Embroidery unit
- Embroidery hoop (ideal: 4x4 or 5x7)
Additional Services
In addition to machine repair, our Tech is able to help with other common technical tasks machine users often face, such as:
- Threading your machine (including sergers)
- Adjusting tensions based on specific thread and fabric
Urban Spools is Moving!
After 10 years in Casa Linda Plaza, we are moving on to a bigger and better location! But, this relocation will happen in 2 phases.
Phase 1: Temp Location starting June 1, 2024
2936 Reward Lane Dallas, TX 75220
We are now open for business in our temporary home approximately 1 mile from Mr Sewing Machine in West Dallas at 2936 Reward Lane. Here, we will continue to offer the products and services you expect from Urban Spools - Baby Lock sewing machines, modern fabric, patterns, sewing classes, longarm quilting services, and machine repair services.
Phase 2: NEW Location for 2025
Address is TBD
Early 2025, we will open our new permanent home back in East Dallas. Our new location will offer more retail space, additional classroom capacity, and an overall better location experience to better serve you. We will keep you all informed with dates and details on our website, social media, and at our temp location so stay tuned!
Stay With Us as we Transition!
As we hop around, we want to thank you upfront for your continued support as we move on to bigger and better. But, we can only do this with your help - please help us spread the word about our relocation!
Good things are coming!
~ Stefanie
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Company Links
Contact Us
- Call us 214-324-5755
- 2936 Reward Lane
Dallas, TX 75220 - Store Hours
- Mon - Sat 10 AM - 6 PM
- Closed Sunday
- Curbside Pickup is available all hours of operation.