It is a unique time in history - around the world and even at our home in Dallas, Texas. Dallas County Judge Clay Jenkins has issued a "Stay Home Stay Safe" order for Dallas County. It is currently in effect through April 3, 2020 but there is potential it could be extended.
What does this mean for Urban Spools?
We proudly serve many sewists in our community - those who run small businesses with the products and services we offer, others who are donating time back to the Community through sewing, or simply someone seeking a creative escape and relaxation!
Out of an abundance of caution and to allow us to further decrease our hours away from home, we are closing our doors to the public until this order has expired.
We will continue to process phone and online orders and allow Customers to either have their order shipped, delivered, or curbside pickup. Simply call our store, send us an email or schedule an online meeting to discuss your needs. We would love to help!
Please be patient as this will also impact all services our shop provides. We are operating with the least amount of people at our store so it takes us a little longer to do everything.
What about Classes?
All classes are cancelled until this order has expired. We are actively looking for ways to bring you online learning but since this has been a quickly developing situation, we are still learning all we can about operating completely online.
Please follow us on social media - Facebook, Instagram, and Twitter - as we try our best to share with you all the exciting things ours and other shops are doing in our Community to help you enjoy the craft of sewing from your home!
What about our memberships (such as Clubhouse)?
As of right now, all memberships are on hold. Because we are operating less hours at the shop, we cannot guarantee we'll be available to accept packages in a timely manner. In addition, Clubhouse is managed by a few of our Team members who are not currently able to come to the store. With this order, we are only operating with our most essential business functions. As such, we must delay our March Clubhouse kits and March Aurifil Color Builders Club.
Please understand we will continue these programs as soon as we are able to return to normal store operations.
What can I do to help?
In the meantime, stay safe and healthy from the comfort of home. We will visit again soon!
Antonio and Stefanie Orozco